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  • 1.

    Is the website inaccessible for everyone, or is it just me experiencing this issue?

    Rest assured, it's not just you. Our website is temporarily offline due to ongoing server maintenance. We sincerely apologize for any inconvenience this may cause you. Your patience and understanding during this time are greatly valued, and we are working diligently to restore access as quickly as possible.

  • 2.

    What is the schedule for the STARTRADER MyAccount system upgrade, and how will it affect me?

    STARTRADER will start the MyAccount upgrade on April 19, 2025, at 04:00 platform time (GMT+3) and complete it within the same day. During this maintenance window, access to the MyAccount section on both our website and app will be temporarily unavailable. This means you will not be able to view or manage your account details or access account-related services during this time. We are committed to enhancing your trading experience and appreciate your understanding and support as we perform these important upgrades.

  • 3.

    Who can I contact if I have questions or need assistance during the upgrade?

    If you have any questions or require assistance during the system upgrade, please do not hesitate to contact us at info@startrader.com. Our customer service team is available to provide support and answer any queries you may have regarding the upgrade or any other concerns. Your satisfaction and trading success are our top priorities, and we're here to help in any way we can.

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RISK WARNING
Trading in leveraged derivative products, such as Foreign Exchange (Forex) and Contracts for Difference (CFDs), involves a high level of risk and may result in losses that exceed your initial deposit. These products may not be suitable for all investors. Leverage amplifies both potential profits and losses. When trading these instruments, you do not own or have any rights to the underlying assets. Past performance is not indicative of future results.

Before making any investment decisions, you should carefully assess your investment objectives, knowledge, experience, and financial situation. You should only engage in Forex and CFD trading if you possess sufficient knowledge and experience. STARTRADER assumes no liability for any losses incurred from trading, and all trading activities are undertaken at your own risk.

The content provided on this website is for general informational purposes only and does not take into account your individual financial circumstances, investment goals, or risk tolerance. You should review the legal documents available on our website to ensure a full understanding of the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals before proceeding.

REGIONAL RESTRICTIONS
This website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, the Canada, China, United States, and jurisdictions listed on the FATF “blacklist” or other major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

REGULATORY INFORMATION
STARTRADER is the brand representing a network of regulated and licensed entities across various jurisdictions, each authorised to provide specific financial services in compliance with local regulations. Upon registration, you will be assigned to the appropriate entity based on your location, ensuring that all trading activities are governed by the applicable regulatory authority. While the relevant authorities have granted securities or investment dealer licenses to the licensees, they do not endorse the products or services offered by STARTRADER.

STARTRADER Limited is regulated by the Financial Services Authority (FSA) of Seychelles, with License No. SD049 and Registration No. 8427362-1. Its registered office is located at Suite 3, Global Village, Jivan’s Complex, Mont Fleuri, Mahe, Seychelles.

STARTRADER Financial Markets Limited is regulated by the Financial Services Commission (FSC) of Mauritius, with Company No. 212229 GBC and License No. GB24203371. Its registered office is located at Suite 201, 2nd Floor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, Mauritius.

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