The ‘Off Quote’ is a common error message in the MT4/MT5 platform, indicating that no price is currently available, or the last prices are no longer considered valid market prices. This error typically occurs in the following situations:
1. Poor Internet Connection: A weak or unstable internet connection is a frequent cause of off quotes. When your connection is lost or experiences disruptions, it can lead to error codes, usually appearing either when placing an order or following a disconnection.
2. Failure to Connect with the Broker Server: Sometimes, off quotes occur because the broker or liquidity provider rejects an order due to the unavailability of the quoted price. For instance, if you submit a sell order at a specific price and specify a maximum deviation, but the broker attempts to match it with a deviation beyond that maximum, an error will occur because the order exceeds the defined limits.
To reduce the likelihood of encountering off quotes, traders can take several precautionary steps:
1. Ensure a stable internet connection: Maintain a stable and high-speed internet connection for your trading activities. Wired connections are generally more reliable than wireless ones, reducing the risk of network-related issues.
2. Avoid high volatility or low liquidity periods: High volatility, often associated with major news releases, can increase the chances of off quotes. Consider refraining from trading during these periods or adjusting your trading strategy to account for the heightened market activity.
3. Analyse Rejection Messages: Take a closer look at any preceding rejection messages recorded in the log or journal. These messages can provide valuable insights into the specific reasons behind the error and help you address them effectively.
Please be aware that in the event of off-quote errors:
1. STARTRADER cannot be held liable for any damages, claims, losses, liabilities, or costs arising from the error.
2. STARTRADER reserves the right to restrict or suspend the trading activities of the involved Client until further notice.
3. STARTRADER reserves the right to make the necessary adjustments to rectify the error.
Any dispute arising from a quoting or off-quote error will be resolved based on the fair market value, as reasonably determined by STARTRADER, of the relevant currency at the time the error occurred.
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尊敬的客户: 您好,受即将到来11月份假期影响,STARTRADER的交易时间将有所调整。 请参考下表了解涉及调整的产品情况: 日期 2024年11月1日 假期 万圣节 USDCLP美元兑智利披索 闭市 USDINR美元兑印度卢比 闭市 *所有日期均为GMT+3(MT4/MT5服务器时间) 请注意:在市场流动性下降情况下,点差可能会较正常平均水平显著扩大,我们建议客户在交易时要妥善管理仓位、确保账户资金充足,并且进行谨慎交易。 如果您有任何疑问或需要任何帮助,请随时发送电子邮件至 info@startrader.com 或透过线上聊天 https://www.startrader.com/ 联系我们。 感谢您的支持!STARTRADER团队